The study also found that cellphone users who accessed customer service via the internet were more satisfied than those who called their wireless carrier or visited a store. Science Koodo first, Rogers last in cellphone customer survey Canadian cellphone users are most satisfied with their service if they're signed up with Koodo and least satisfied if they subscribe to Rogers Wireless, an annual survey by a U.
Social Sharing. The ratings are based on a survey of 13, mobile phone customers in September and March and take into account: Network quality. Cost of service. Account management. Uploads speeds averaged 8. Upload speed was not tested. However, traveling to the US or abroad, you have the option of purchasing an Easy Roam add-on or using pay-as-you-go international rates.
You can also use pay-as-you-go rates, which are outlined on their Standard Rates page. If you use all of your Anytime Minutes, calls will be billed at the normal per-minute rate plus the added 50 cents per minute. You can find more about specific calling rates and options on the Koodo support page. There are no additional fees for Wi-Fi calling and usage comes from your plan allotment of minutes.
For additional information about supported devices and using the feature, consult their Wi-Fi Calling Help page. For additional information about supported devices and using the feature, consult their VoLTE Help page.
Koodo does not charge to enable tethering. Keep in mind, however, that any data used by tethered devices will go against your data allotment for the month. In many cases, tethering a laptop, gaming console or another non-mobile device will result in increased data usage.
However, if you purchase data add-ons for the prepaid service, they will not expire as long as you pay your monthly service charge. This allows you to rollover data from month to month until it is used. Koodo offers a variety of add-ons to complement the caller ID and voicemail included with every plan. Prepaid plans also include a number of top-ups and add-ons for adding minutes to your monthly allotment.
As mentioned in the rollover section, any unused prepaid add-on minutes or data carry over from month to month as long you continue to pay your monthly fee.
Koodo offers a phone checking tool on their support page to verify compatibility. Prepaid services through this carrier do not require credit checks. However, credit checks are required for all new post-paid customers. NOTE: Credit checks from carriers that pull your credit bureau report may impact your credit score.
If you're not sure the best options for your credit profile, we suggest contacting the carrier directly before attempting to obtain service. For more information on credit check requirements, consult Koodo's prepaid and postpaid FAQs. New Brunswick. Newfoundland and Labrador. Northwest Territories. Nova Scotia.
Prince Edward Island. Yukon Territory. Log in. For a better experience, use another browser. Default Homepage. Got it, thanks! Pay no connection fee with any online activation! British Columbia. New Brunswick.
Newfoundland and Labrador. Northwest Territories. Nova Scotia. Prince Edward Island. Yukon Territory. Log in. Plans Choosing the right plan is easy. Seriously, just click on it. Got it, thanks! Already with Koodo? You may be eligible for exclusive offers when you log in.
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